At CS Gaming Hub, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases through our platform. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect several types of information from and about users of our website, including:
1.1 Personal Information
- Identity Data: First name, last name, username or similar identifier.
- Contact Data: Email address, billing address, shipping address, telephone numbers.
- Financial Data: Payment card details (processed securely through our payment processors).
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
- Profile Data: Your username and password, purchases or orders made by you, your preferences, and feedback.
1.2 Non-Personal Information
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website and services, including your browsing patterns, page views, and product interactions.
2. How We Use Your Information
We use the information we collect about you for various purposes, including:
- To process and fulfill your orders, including managing payments and deliveries.
- To create and manage your account with us.
- To provide customer support and respond to your inquiries or requests.
- To personalize your experience and deliver content and product offerings relevant to your interests.
- To improve our website, products, services, and customer relationships.
- To send you marketing communications about products, services, and promotions that may be of interest to you (where you have opted in to receive these).
- To detect, prevent, and address technical issues, fraud, or other illegal activities.
- To comply with legal obligations and enforce our terms and conditions.
3. Information Sharing and Disclosure
We may share your personal information with:
- Service Providers: Third parties who provide services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, and customer service.
- Business Partners: Trusted third parties with whom we partner to offer certain products, services, or promotions.
- Legal Authorities: Law enforcement agencies, courts, regulators, or other government authorities when we are required to do so by law.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We do not sell your personal information to third parties.
4. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information.
- The right to correct inaccurate or incomplete information.
- The right to request deletion of your personal information.
- The right to restrict or object to processing of your personal information.
- The right to data portability.
- The right to withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.
7. Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized features.
7.1 What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
7.2 Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
- Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works, for example, by ensuring that users can find what they are looking for easily.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.
7.3 Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. You can usually find these settings in the "Options" or "Preferences" menu of your browser. However, if you disable certain cookies, some features of our website may not function properly.
8. Children's Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.
9. International Data Transfers
Your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from the laws of your country. However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
CS Gaming Hub
Flat 88p Lloyd Road East Lindsay SP4 6JS
United Kingdom
Email: privacy@csgaminghub.com
Phone: +446346220842
